This last feature, key management, will be crucial for more technical locksmith operations. Manage key cutting information so that new keys can be manufactured in-house. Provide access to massive database of key/lock manufacturer codes and specs. Keep technicians accountable for proper use of company equipment. Track locksmith technicians and any company vehicles used throughout the day. Keep detailed notes of all prior work completed for prior customers. This would include picking tools, as well as any key blanks kept in the back office.Ĭollect and store customer data such as contact and payment information. Track and manage any equipment or materials that are used each day. Ensure each technician has proficient skills to complete the jobs they're assigned. Enable customers to view availability and schedule their own appointments via online tools. Enable multiple forms of online payment and provide the ability for field technicians to accept cards onsite.Įasily create schedules for technicians that adjust in real time. Keep record of each work order even after they're closed out.Īutomatically generate and send invoices to clients. Track the status of each job as work is started and completed. These include: Work order managementĬreate a digital representation of each new job. While each locksmith product has different offerings, there are some crucial capabilities and tools that your new software should provide. Let's take a look at these features below. If not, there are mobile field service apps that offer many business benefits.Īside from mobility, there are a ton of features that make up locksmith software. If this is a top priority, locksmiths should ensure their software option provides adequate mobile capabilities. Providing mobility to locksmiths enables them to access key software capabilities for conducting business in the field. This mobility is crucial for locksmith operations. Many locksmith software offerings provide communication channels, alerts and notifications to keep the whole organization in touch. Communication is crucial for real-time adjustments to schedules. Use this information to ensure no project is unlockable. Keep updated information on key and lock codes direct from manufacturers. Locksmith technicians can accept mobile payment capabilities to capture payments right after work is completed.
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